Dave Murray

The Valentine’s Brand

The Valentine’s Brand

I have to admit something: I’ve had a lot of trouble coming up with what to say about Valentine’s Day. Maybe it’s because I’ve spent the last seven years focused almost entirely on work and not on personal relationships. Maybe it’s because I’ve seen it as a “Hallmark holiday” for a number of years. Or maybe it’s because it was suggested this past Saturday and I’m having trouble being the pressure player I pride myself on being.

Whatever the reason, at least I can let this Scrubs clip do some of the work!

Love is the most complex thing out there. Hell, Webster’s has nine definitions for it! To yours truly, attempting to define love is to attempt to lay waste to the power of it. And the power of love – cue Huey Lewis, the News, and Doc Brown – is where the branding opportunity lies.

The History of Valentine’s Day

Like a lot of top brands, the Valentine’s Day brand is pretty old – in fact, if the interwebz are to be believed, its origins likely pre-date Christianity! Pre-dating Valentine’s Day was Lupercalia.

Lupercalia was a festival celebrated from February 13 – February 15, where men would literally “hit on” women with goats’ hides, which was believed to make the women fertile. Ah tradition.

As an aside: men, never tell her you want to celebrate Lupercalia, especially if it’s just a stall because you forgot Valentine’s Day. But you should totally pick up flowers from the nearest drugstore in case you forget February 14th. And you should totally believe everything you read on the internet.

Mayniax Branding - Nothin' says "lovin'" quite like drugstore flowers!

According to this, St. Valentine may have actually been two men. One being a “…temple priest who was beheaded near Rome by the emperor Claudius II for helping Christian couples wed.” He was beheaded because Claudius felt unmarried men made better soldiers, and made it illegal for them to wed. The other Valentine was “…the Bishop of Terni, also martyred by Claudius II on the outskirts of Rome.”

Still, my favorite theory is that Chaucer may have invented Valentine’s Day!

While we don’t know exactly how it started, we do know it’s been around for a long time. And we know the word Valentine’s Day owns in the mind is “love.”

So How Do You Brand Valentine’s Day?

It’s celebrated with red roses, heart-shaped candy, chocolates, and the perfect present – or else. And we know that, while we sometimes celebrate it with friends, family, and friends who may as well be family, it’s really meant for our significant others. Mostly because I’m not buying any of my buddies heart-shaped candies that say “be mine.”

Mayniax Branding - Man! The googly eyes work on everything!

The “Why”: anyone’s significant other
Story: it’s everyone who’s ever been in love’s story
Colors: red, pink, and white
Logo: the heart
Tagline: “Happy Valentine’s Day,” or possibly “Be Mine.”
Visual Hammer: the rose, or possibly Cupid.

Putting that all together pretty easily makes the brand strategist in me want to discard Valentine’s Day as just another Hallmark holiday. But the hopeless romantic in me recognizes its more. If nothing else, it’s a recognition of how vitally important our significant others are to us. And perhaps, more importantly, how devastated we’d be if they were no longer around.

And I’m not talking about my buddies, because I’m still not buying them heart-shaped candies that say “be mine.”

Stay gutsy, gang!

The world is broken, and we believe only entrepreneurs can fix it. But they’ll never get that chance if no one cares about their brands. So, with a little bit o’ nuttiness, a little bit o’ research, and a lotta bit o’ guts, it’s our job to make people care.

Wanna set up a happy fun time chat with Ann Arbor’s favorite branding team? Then click here, fill out the form, and we’ll get back to ya!

Dave Murray

LEGO: The Rise and Fall. And Rise

LEGO: The Rise and Fall. And Rise

As gutsy branders and brand strategists, we go a bit nuts when we see a large corporation making serious brand strategy mistakes. The reason being we know it leads to, at best, stagnant revenue, and at worst, fired employees. And, to us, that kind of ignorance is inexcusable.

This blog entry, however, isn’t about that at all. It’s about the rebound of that little brick we all had as kids, and a few of us have stepped on as adults. This blog’s about the fall, and rise, of the world’s favorite building brick: LEGO. So if you wanna know how to be all Phoenix-like, read on as we regale you with this tale of non-woe entitled LEGO: The Rise and Fall. And Rise.

The Rise

The more I read about LEGO, the more fascinated I become with its history. LEGO was started by a carpenter during the 1930s, who was low on money because of the depression. He and his wife had four sons, and when his wife died, he knew he had to find a way to take care of them. It’s a remarkable story, born out of unspeakable tragedy. The carpenter’s name was Ole Kirk Christiansen, and his family retains control of LEGO to this day.

The Fall

In the 1990s, LEGO had fallen on tough times, prompting Ole’s grandson, Kjeld Kirk Kristiansen, to bring in a “turnaround expert” to right the LEGO ship. This “expert” immediately started looking for ways to cut costs, innovate, and create brand diversification.

Cutting costs is fine. Innovating’s a good idea, as long as one innovates in their wheelhouse. But brand diversification? As branding and brand strategy consultants, the idea of that is a scary one. It’s a lot like Michael Myers – it won’t die no matter how many holes we put in it!

Read The Dangers of Bad Brand Strategy

The results were predictable. LEGO began losing a ton of money because they expanded their lines to include things that had little to do with building. Things like Jack Stone, who was a G.I. Joe wannabe, and Galidor, who was a buildable action figure. They tied that line into all kinds of media, such as cartoons and even Happy Meal toys. Galidor was an enormous flop.

And Rise

Fortunately, in 2004, a real expert was brought in. He took the reins and began re-focusing the LEGO brand to being, well, the LEGO brand! LEGO had lost sight of the one thing that propelled it to success in the first place: the basic LEGO building brick. This new expert, Jørgen Knudstorp, knew it, and brought back the brick in a big way. They cut divisions that didn’t make sense for LEGO to have, made sure all their media tie-ins had “building” as the focus, and drastically cut down on the types of brick shapes being produced.

Dave Murray, Mayniax Branding - Dave's first castle was a LEGO one!

Focus Is Only a Big Deal for Real Brands

Another move we were especially proud to see, as brand strategists, was setting limits on – and re-focusing – their designers. The designers used to innovate too much because they’d be told things like, “Come up with something really cool that kids will like!” and “We need you to come up with new bricks for these specialty sets!” To re-focus the designers, they were told things more like, “Create a really cool police car, using these specific bricks.” Some designers didn’t like that, but the brand was re-focused, in part, because of it. A quote from David Robertson, who wrote Brick by Brick: How LEGO Rewrote the Rules of Innovation and Conquered the Global Toy Industry, sums this up perfectly. “…what to take away from LEGO is that it’s not enough just to boost innovation. As you boost the amount of creativity and innovation, you’ve also got to boost the amount of focus and control.”

Dave Murray, Mayniax Branding - The Big Guy still plays with LEGOs!

You may be wondering why I’ve spent all this time talking about LEGO. Well, if you’ve been reading the stuff we post all over our website and social media accounts, you’ll see that focus and staying in your wheelhouse is paramount to a quality brand. And just how quality is the LEGO brand?

Read Focus: A Brand Strategy Assignment

How LEGO Stacks up to its Competition

Hasbro is LEGO’s number two competitor, and they produce a whole lot of toys you’ve heard of: My Little Pony, Transformers, Star Wars, that creepy little Furby (I added “that creepy little,” because it’s true), Monopoly, Battleship, etc.

Mattel is LEGO’s number one competitor. They produce a whole lot of toys you’ve heard of, too: Barbie, Hot Wheels, Disney Princesses, Polly Pocket, and Fisher Price, etc.

So, how quality is the LEGO brand? This year (2014) LEGO passed Mattel to become the number one toy-maker in the world. And how did they do it? Well, I pretty much just told you: one little brick at a time.

You’re welcome for your eyeroll.

The Lesson

Diversification can be done well, but only by building separate brands. What almost bankrupted LEGO, in essence, was a poor diversification strategy. In the minds of customers, LEGO is those little bricks. Rather than trying to allow their other brands to succeed on their own, LEGO put their logo all over products that had nothing to do with those little bricks, which caused a lot of confusion. And confusion’s bad.

As for Hasbro and Mattel, my gut feeling is they need to re-focus each brand under their umbrellas. And definitely take their logos off the individual brands’ packaging.

And Hasbro should definitely kill that creepy little Furby.

Stay gutsy, gang!

The world is broken, and we believe only entrepreneurs can fix it. But they’ll never get that chance if no one cares about their brands. So, with a little bit o’ nuttiness, a little bit o’ research, and a lotta bit o’ guts, it’s our job to make people care.

Wanna set up a happy fun time chat with Ann Arbor’s favorite branding team? Then click here, fill out the form, and we’ll get back to ya!

Harvard Business School